Returns
The following information is specific to purchases made directly through Beautyrest.com.
For purchases made through any other retailer or website, please reach out directly to that retailer for return eligibility and options.
100-Night Sleep Trial
We understand it can take time to decide if a product is right for you, which is why we offer an at-home trial on all Beautyrest.com products. Our 100-Night Sleep Trial starts on the date of delivery and allows you to return any products that aren’t a good fit for a full refund, so you can rest assured you won’t be stuck with something you don’t love!
Generally, for mattress and base returns, we’ll help coordinate a return pickup with our delivery partners at RXO at no cost to you.
For all other items, we will provide guidance that may include alternative options, again at no cost to you.
The Return Process
Before starting a return, we encourage giving your mattress a month of use for your body to adjust to the new feel and for it to break in. During this time the foam will become less stiff. While waiting a month is encouraged, this break-in period can vary from person to person. Please be mindful that you do not have to wait a month before starting a return, however, if the mattress isn’t the perfect fit.
Our return process varies depending on one main factor - who delivered your product.
RXO
Before starting a return, we encourage giving your mattress a month of use for your body to adjust to the new feel and for it to break in. During this time the foam will become less stiff. While waiting a month is encouraged, this break-in period can vary from person to person. Please be mindful that you do not have to wait a month before starting a return, however, if the mattress isn’t the perfect fit.
Our return process varies depending on one main factor - who delivered your product.